JANE KRISTINE G. SUAREZ. Science Mapping of ITIL-Based IT Service Management Research: Advancing Sustainable Development Goals on Industry, Innovation, and Infrastructure. Package Printing, [S. l.], v. 72, n. 4, p. 42–59, 2025. DOI: 10.65676/n9js5287. Disponível em: https://packageprinting.org/pp/article/view/181. Acesso em: 26 feb. 2026.